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Email Enquiries stephanie.norquay@gmail.com
Stephanie Norquay – Birth Support Services – With you… through pregnancy, childbirth & early parenting.

Client Feedback

Testimonials & Feedback

Feel free to browse a small selection of testimonials & feedback I have received from clients over the past 12 years…
Click on the tabs below for Doula Support and/or Infant Massage classes.

Doula / Birth Support Testimonials

I'm so happy I had Stephanie to support me with my less conventional path to motherhood...
As a solo mother by choice, Stephanie stepped into the role of birth partner and provided the containment I needed to birth my daughter without fear or anxiety. With her help I had the drug-free birth I'd hoped for and I am very proud of the phenomenal courage I showed.

After delivering my healthy little girl, I had complications with the placenta that required surgical intervention and we were separated for several hours. During this time Stephanie cuddled, sung to and helped feed my baby with the colostrum she was able to express from me... and despite this early complication we have sailed into life as mother and daughter! We feel so lucky to have had Stephanie as our birth doula.


Beth and Baby Lily - 2017
When I think of my pregnancy and labour, it's so hard to sum up the role Stephanie played for my husband and I. She was such an important part and helped us in so many ways. One of those was the sessions we had with her beforehand, answering our 1000 questions and providing books and material for further research. I just loved our deep conversations during this time... We were also able to practice active positions for labour and created a birth plan together. This really helped me to gain confidence and overcome some of my fears, and that confidence stayed with me during labour.

I had planned for a natural, unmedicated birth and I believe one of the main reasons that it did end up being one was because of the strong support I received. Stephanie helped my husband and I to relax and trust in the process. She was calm, gentle, reassuring and helped me find the right positions at the right times. She stayed with us for more than 12 hours and also at the end of it all made me what I think was the best cup of tea of my life!

After the birth we were able to meet again and ask her all my questions about early motherhood, which was a great help in a very intense time. Catching up afterwards also allowed us to just enjoy going through our shared experience and treasure our precious memories. Stephanie is doing such wonderful work, and it is a pleasure to recommend her to everyone!
- Val


Stephanie was such an amazing support for us all the way through and I'm so glad she was part of the whole experience. She really helped to open up space for my wife and I to prepare for the birth of our son in such an open and honest way. I felt that we were able to come a lot closer together and really look forward to his arrival and what that would mean for us.

Her presence at the hospital was such a calming influence as we moved through some challenging stages. I feel that her confidence and calmness really helped me to support my wife at times where, as a first time father, I'm sure I wouldn't have felt at all confident or calm! I am so glad that we had Stephanie involved in bringing our boy into the world and really grateful for the way she nurtured both my wife and I during this time.
- Jonathon


Valerie and Jonathon - 2016
Dear Stephanie,

What an amazing woman you are!
Thank-you for supporting us on this wild and wonderful journey into parenthood, and for sharing with us your knowledge and experience. You have been incredibly encouraging, understanding, pragmatic and kind, and so importantly - reminded us of the beauty in the whole experience when at times we were focused on the clinical concerns.

Thank-you from the bottom of our hearts for helping us to give Elmore the best start in life.
Love Marika, Joel and Elmore


Marika Fengler - 2015
We booked Stephanie to chaperone us through my second pregnancy and labour. We are so, so glad we did.
We had long meetings prenatally and she gave us great information, truly useful tips and incredible support, all of which was guided by what we wanted. She didn't come to us with a particular agenda but was there to help us have the labour we wanted.

We called her when I was in the fairly early stages at hospital and she came and stayed throughout. Labour didn't go quite as we hoped and when my husband and I became frightened, having Stephanie there was our saving grace. The hospital midwives are great but they were all strangers. Steph had become our friend, and she knew what we wanted and was able to represent that.

She is so very calming and just about the loveliest, kindest support you could hope to have.


Gillian, Simon and baby Gulliver - 2016
"Thanks to Stephanie we were able to achieve the labour and birth that we had hoped for. The advice, support and information in the lead up to the labour made us feel prepared and at ease when the time came. Stephanie's coaching meant our birth experience was a really positive one and is such a special memory for us both. Our beautiful baby boy was brought into the world calmly, naturally and drug free which was our hope."

Carly, Mark and Zach x


Carly and Mark - 2016
Dear Stephanie,

Just a little note to say thank-you for being part of this journey with us; for preparing us for welcoming our Elliot into the world; for being on the welcoming front line; and for helping us adjust to our "new normal"! You've given us - especially me - the courage and the wisdom to navigate this totally new experience which has at once been both incredibly natural and incredibly unfamiliar...
I appreciate and applaud you immensely for the work that you do, so important it is! ...and I know that you will bring immense support to many more parents and babies.

Love Ann, Blase and Elliot xxx


Ann Brennan - 2016
We couldn't be more happy with our decision to have Stephanie as our doula for the birth of our second baby boy.

Our first experience had not gone to plan with our baby sitting posterior during labour and us feeling completely unprepared to deal with the jargon thrown at us in the hospital about 'failure to progress' etc. We felt like we just lost control of that birth experience, leading ultimately to an emergency caesarean, and we wanted to have a sense of involvement in this birth.

Having Stephanie come to our home for preparation during the pregnancy really helped us to work through how we felt about that experience and what we wanted from this one. We came up with a birth plan that we were happy with, and her experience was invaluable in giving us some great tips and guidance for this plan, putting our needs and wishes into words that the hospital staff would understand. With this support we were able to lose the anxieties that we had about this labour and approach it calmly - even look forward to it! We were lucky enough to have a great VBAC experience, encouraged safely through it by Stephanie, whose calm support and advocacy in the delivery room were amazing... We feel fantastic when we think about the birth experience that we had.


Jemma and Wayne - 2015
It is impossible to say what our baby's birth would have been like without Steph by our side...
What we can say is that having her there gave us the confidence to release and let go. Her calm nature melted our fears and helped us work together as a team embracing every stage of the process. She was patient, kind, genuine and nurturing all the way through.

We are forever grateful for having had her and her gentle guidance during this special time, and we will always hold her in our hearts.


Giselle and Paul Bongiorno - 2015
Dear Steph,

I really can't thank you enough for the amazing support you have given me throughout my pregnancy, birth and post-natally... I know that I wouldn't have achieved the birth I had and wanted, if it wasn't for you.

I cannot recommend you more highly... You are wise, measured, attentive, intuitive, thoughtful and generous. Throughout this journey with you I have felt genuinely cared for, safe and understood.

Thank you, thank you! You have made a difference to my life and helped set me up for my biggest adventure so far.

Warmest Wishes,
Zigi and Felix xx


Zigi - 2015
Stephanie’s intuition and ability to pre-empt our needs was amazing. She took a guiding role, and used lots of hands-on techniques to help me understand and get in touch with my emotions and the physical changes of labour. Her guidance really helped me to relax and focus on achieving loving and natural birth.

Stephanie’s verbal coaching and support during the labour was very comforting, and empowered me to deliver our babies in the way we wanted to. The support and ecouragement that she provided to my partner brought us closer as a family, and having him actively involved in all the stages of labour was a fantastic support to me.

It was particularly wonderful to have Steph’s post-natal care, allowing us time to talk over the births, and as such relax and enjoy our children."



Louise Barnfield - 2006 & 2008
When my partner and I fell pregnant we knew little about birth and didn't care how we gave birth, as long as our baby was healthy. But over the journey of pregnancy we realised the choices we made now would create a more meaningful birth experience and lead to a better start to parenthood...

Having Stephanie's support was the best decision we made. Aswell as being nurturing, Stephanie's support was practical and grounded in evidence-based birth practices. She was extremely genuine and caring in her approach, created awareness about we could be better empowered in the hospital system and helped us mentally prepare for labour. We had a strong, active labour with Stephanie providing amazing natural pain relief in the form of massage and movement.

After the birth it was wonderful to have her postpartum support too - knowing we were on the right track with our gorgeous little son..


Marian Reid - 2015
"Dear Stephanie,

Thank-you for so honestly and warmly connecting with Neel and I to support us in our pregnancy, childbirth preparation and birth of our gorgeous second child.

We really appreciate how well you listened to us, and how readily you understood our hopes and wishes for our birth and worked with us to clarify and realise these.

It was a very positive and loving birth experience - despite the surprise roadside delivery!
This was very much due to Neel and I having worked through our expectations of each other, debriefing our previous birth experience, and feeling empowered to embrace our second birth with confidence - all of which you helped facilitate with us in our birth preparation sessions.

It was and always will be a very special and personal experience...
Thank-you for supporting us and sharing in this incredible journey!

Love Anna and Neel"


Anna Bivalkar - 2014
"As a first time mum I was becoming increasingly anxious about the impending birth of my son. I knew that I wanted a natural birth but felt unsure of whether I could achieve this on my own, and had a thousand questions and concerns.

Enlisting Stephanie as our doula made all the difference - not only in working through a birth plan, but also in relieving a lot of the anxieties I felt towards pregnancy and birth. She was a fantastic source of reassurance, practical advice and support, and was a continually friendly and calm presence in our home. She was also great at engaging and involving my husband in the process, and making him feel like an active participant in the birth of our son.

We were finally able to achieve the natural birth we'd been dreaming of, and we wholeheartedly thank Stephanie for all her assistance on our amazing day!"


Alice Montes (2014)
"After a fairly unpleasant first birth experience I was terrified heading into my second pregnancy. Working with Stephanie enabled me to process my first birth experience and build up my confidence so that by the time I started going into labour the second time around I felt prepared and excited.

Having Stephanie there with me throughout my labour kept me calm and focussed, and her massages were incredible. She provided invaluable support not only to me but also to my husband, especially when complications arose. The follow up visits upon our return from the hospital were also tremendously helpful.

I would thoroughly recommend Stephanie to anyone preparing for labour."


Kerry Hill - 2014
"Stephanie was such a wonderful support after the birth of our first child. After expressing milk for almost a month, I had almost giving up on the idea of breastfeeding, Stephanie showed great patience and care when helping me get my baby back on the breast. She was always just a text or phone call away when the wheels seemed to be falling off.

I can't thank her enough for the support and encouragement she gave me through the ups and downs of those initial weeks of parenting. Stephanie certainly left me a more confident Mum!"


Anna O’Grady - 2014
"The fact that I managed to have a natural birth and avoid pain relief is definitely due to the support, experience and care given by Stephanie. Without her encouragement, calm manner and positive outlook I am certain, that we would have been lead down the road of intervention for the birth of our son. Stephanie helped us to achieve our goal and assisted in the miracle of bringing our beautiful son safely into the world. Hence, without a second thought, we have asked her to be our doula for the birth of our second child."

Anita King - 2009 & 2013
"Stephanie was our family during those first few days at home. We will forever be grateful for those caring phone calls and helpful visits. Her baby massage techniques have been invaluable for bub when she has a pain or experienced reflux. Colic massage is now our best friend and Stephanie was a well of wisdom in this area."

Shannon O"Neill Martinez - 2013
"During my labour Steph was like my personal trainer. Encouraging me throughout every contraction and using her magic hands to get me through. When I had a few pauses in my contractions Steph’ massage was so amazing, relaxing and comforting.

Because of Steph I had the labour I have always wanted but never thought I could have. I got to have an active, drug-free birth."


Tammy Hales - 2013
"Giving birth is HARD WORK. At times labour can feel like it will never end. Doctors and midwives will come and go, but your doula will not leave you.

Your doula will look you in the eye and tell you that you can do it. Your doula will hold a face washer to your burning brow. Your doula will massage your aching shoulders and then give you the encouragement and focus you need to work effectively through the next contraction. Your doula will give your partner a break and always has a new suggestion to mix things up when labour slows. Your doula will stand by you when it’s finally time to push and you feel like the universe is cracking in two.

Stephanie did all of this for me and more. I cannot recommend her highly enough."


Joanne Currie - 2013
"Due to Stephanie advising of less painful techniques and positions and most importantly the support and knowledge that she has, this whole birthing experience was just beautiful, and my wife was able to have a drug free birth that we are extremely proud of."

Aaron Holding - 2013
"As soon as we met Stephanie for the first time, we knew she was the right person. We had a few meetings, and were provided with some great reading and preparation material as well as talking through fears, hopes, and our birth plan leading up to the birth. For the second birth, simply we could not imagine giving birth without Stephanie being there, so fantastic was her presence at the first."

Louise Dyer - 2008 & 2010
"Steph was incredibly professional and well prepared for each appointment with us leading up to the birth and was absulotely brilliant on the day. I didn’t expect the additional support that Steph provided pre and post birth but it was much needed and some of those phone calls saved my sanity on a few occasions!"

Renee Hughes - 2014
"Words cannot express how grateful we are to have benefited from Stephanie’s wisdom and experience during my labour. She worked tirelessly and was able to anticipate my needs, suggest positions, and serve as a role model for my husband, all while providing a calm presence, positive energy and much needed vocal support."

Laura Schwartz - 2013
"Lionel’s birth experience was more than we could ever have expected and Steph continued to support us with a few very welcome visits through the early weeks.

We can’t thank Steph enough for being an integral part of our team. Stephanie’s professionalism, coupled with her warm and nurturing personality, made her the perfect doula for us."


Jo Presser - 2103
"Stephanie, thank you very much for your care and support during my pregnancy in 2013. In my VBAC pursuit with my child number 3, you helped me write my birth plan, practice labour positions, etc. You helped me prepare physically and emotionally. Especially after my consultations, you were there for me to discuss any issues. Although, due to medical complications, my planned VBAC was not successful, I gained a lot of information about childbirth, VBAC and doula services. In fact doula service is a "service when needed most".

Thank you again for your warm, professional and personalised care and I wish you all the best."


Nejat Abdelkerim - 2013
"Stephanie’s calm and caring expertise helped us to prepare for this major event with greatly needed confidence, and saw us through an intense and challenging labour. She helped us to devise a birth plan and led us to think about the things that were important to us.

Stephanie’s presence at the hospital was invaluable. Cameron benefited from having someone there to support him in his role as my birth partner and Stephanie helped me with breathing, different positions and calm verbal support. She also spent valuable time with us following the birth to debrief the experience and how we felt about everything.

Employing Stephanie as our Doula was a very worthwhile investment from both partner perspectives, and I would highly recommend her as a Doula for any couple who aspire to having a very special, personalized natural birth."


Madeleine Daniel 2008
"Having Stephanie present at the birth of both of our daughters was invaluable. To begin with, she helped us to formulate our birth plan, answered questions we forgot (or were too intimidated) to ask the medical staff, and met with us regularly leading up to the due date.

During the birth she acted as a buffer between us and the rest of the world, allowing Catherine to concentrate on birthing, and freeing me up to focus my attention on supporting her.

She is very well informed and professional, and I found that her calming presence, advice and support (both physical and emotional) at critical moments during the births were crucial to their success. She was an amazing person to have on our birth team. I cannot recommend her highly enough!"


Leo Mullins - 2006 & 2009
"Stephanie enabled us to fulfill our desire, to birth our babies with minimal intervention within the medicalised realm, that is the public health system. Steph’s calm and focused presence enabled me to journey through the more difficult aspects of each birth in a really beautiful and serene way. Professional at all times, Steph related well with the medical staff involved at the hospital, and was able to effectively relay details of our birth plans and goals, when it was difficult for myself or my partner to communicate.

Steph has amazing qualities and skills which are perfectly suited to the work she does. She is warm, thoughtful, respectful and down to earth, making her an absolute pleasure to be around at all times.

Her participation in both our birth experiences has enabled us to reflect on each journey in a very positive way."


Catherine Dyer - 2006 & 2009
"Thank-you so much for helping us to bring our son into the world.

I can’t convey how much you helped me during the birth. Your marathon massage, and level-headed emotional support meant that Mark and I could be 'together', and share the experience intimately, regardless of the medical intervention. Thank-you!"


Fiona Wilson - 2004

Baby Massage Feedback

 

“Thank-you so much for sharing your incredible knowledge and skills with our family! My partner and I have loved learning together ~ a very special way to connect, bond and play with our beautiful daughter. It has been amazing watching her response over the weeks and how much she has grown to love the physical contact. I was initially unsure about what to expect, but it has been incredible for all of us.”
Catherine Dyer

 

“We will forever be grateful for those caring phone calls and helpful visits. Stephanie’s baby massage techniques have been invaluable for bub when she has had a pain or experienced reflux. Colic massage is now our best friend and Stephanie was a well of wisdom in this area.”
Shannon O’Neill-Martinez

 

“…After the birth, Steph also taught us infant massage which was incredibly helpful for strengthening our connection even more with our little lady.”
Renee Hughes

 

“My baby boy and I got so much out of this workshop; and it had a brilliant positive effect. Our interaction is a lot stronger and I am learning to understand him so much more.”
Jacinta Stone

 

“I really liked all the beautiful communication, and feel happier now to give my baby what she needs in terms of comfort and love.”
Cath Tan

 

“Learning Baby Massage was wonderful! The class was really fun and informative and the follow-up from session to session was excellent. It helped me to understand the needs of my baby in terms of emotions, and also helped me to recognize and understand her cues. Stephanie was knowledgeable, patient and empathetic.”
Louise Barczak

 

“Learning to massage my baby made communication clearer, and we are getting more out of his quiet focused time.”
Gemma Mathieson

 

“… I had three Baby Massage sessions with Steph, which were really useful and enjoyable!”
Joanne Currie

 

“The course was a positive experience ~ bonding and understanding between myself and my baby improved over time.”
Julie Stoll

 

“Stephanie was clear, sensitive and insightful, and has an amazing capacity to be present with parents and their babies.”
Leo Mullins